How do you respond to no discount?

If you absolutely have to reply negatively to the customer’s request for a discount, do so politely. Say you’re sorry, but that the price you offered them is the best value package. Stand your ground without getting defensive or forceful, even if the customer insists.

How do you answer no discount?

How to Respond to Discount Requests: 7 Effective Responses

  • Explain how you offer more value than other solutions. …
  • Add more value than they were getting. …
  • Ask the client why the price is an issue. …
  • Agree, but change the terms. …
  • Ask what they feel would be an appropriate discount.

How do you say no when a customer asks for a discount?

As for your discount request, I’m sorry to say that we don’t offer discounts. We believe that our service offers more value for your money and it will be unfair to our other customers if we make an exception. Let me know if I can send you the contract.

How do you say no in a positive way?

Here are 10 ways for you to say ‘NO’ in a polite manner:

  1. I’m honoured but I can’t.
  2. I wish there were two of me. …
  3. Sorry, I’m booked into something else right now. …
  4. Sadly, I have something else. …
  5. No, thank you but it sounds lovely, so next time. …
  6. I’m not taking anything else right now.
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How would you accept a no from your customer answer?

Here is what to do when your client says “No”

  • Understand why they are a “No” This is where the structured “7 Steps to Yes!” sales conversation comes in. …
  • Identify what sort of a “No” it is. …
  • Acknowledge their reason. …
  • Challenge them (if appropriate) …
  • Let them go Gracefully. …
  • Follow up for Referrals. …
  • Review and Reflect.

How do you say decline politely?

That’s how you simply politely decline.

  1. I’m sorry, but we had to refuse your request to move to another department.
  2. I’m sorry but I can’t help you, I have something planned out for tomorrow.
  3. No, I’m afraid I can’t do that for you. …
  4. As I said, I’m afraid I can’t help you at the moment.

How do you politely say no to a friend?

Here are three points to remember when you’re using this particular script—or something similar—to say “no” to a friend.

  1. Say it Fast. Don’t keep your friend hanging for days or weeks, hoping she’ll “forget” about it. …
  2. Explain Why—Briefly. …
  3. Propose Something Else.

How do you respond to a discount email?

Sample email reply to customer asking for discount

  1. Re: Your discount request. Hello [Customer/Prospect], I have good news to share. …
  2. Regarding your discount request. Hello [Customer/Prospect], I’m getting back to you regarding the discount you mentioned in your last email. …
  3. Re: Our product value. Hello [Customer/Prospect],